FAQ

Special and personalized orders

We can personalize your order. First, I develop the design on paper, then approve with you and produce 4–6 weeks from the date of design confirmation. Contact me if you have questions!

Orders from restaurants and hotels

I have many years of experience collaborating with high-end restaurants which are looking for unique pottery. I'm fulfilling both small and very large orders.

Please contact me for more information.

 +1 (437) 339-9840

manyamadeart@gmail.com

Where can I purchase your products in person?

At the moment, our products are not available to purchase in stores. If you want to experience the weight and texture of our dinnerware before investing in a full set, consider purchasing a single bread plate from our online store. 

You can also contact me before placing your order. We understand that dinnerware is an investment, and we'd be happy to answer any questions you may have before committing to your purchase.

 

Sizing details

All of my works are hand made and may differ from the stated in the description of the product by 0.3 inch / 1 cm

 

Care instructions

All works are made of high-strength stone clay and licensed glasses, so they can be used for daily use in the microwave (heating only) and dishwasher (delicate mode). I do not recommend using it for cooking in the oven and on an open fire, as a large temperature difference can damage the dinnerware. Also, try to use a tablecloth under the dishes not to damage the surface of the furniture.

Gift wrapping and packaging

My standard packaging is designed by my environmental friends and consists of a cardboard box at the base, covered with craft paper made from fallen tree leaves, products packaged in bubbles that can be reused and wrapped in gift paper. To fill the residual space, I use mountain hay for internal shipments, for international shipments I use inorganic fillers. To make the special packaging, please contact us, and we will do as you wish!

My order was lost

Please send me messages, manyamadeart@gmail.com When you send this within three weeks of the latest estimated arrival date, I can file a case with the carrier. SOLUTION You will receive a refund or the ceramics is sent again to you - as you wish. But please be patient with me, as filing the paperwork for this takes some time.

My order arrived broken

Luckily, this rarely happens. If it does, please take a picture - preferably as early as possible. The more of the box and wrapping I see, the better I can understand what happened and improve my services. Send me a message at manyamadeart@gmail.com with a picture. Then you can decide if you would like your money back or a replacement piece.

Physical properties

- Microwave: YES;

- Dishwasher: YES;

- Oven: slow heating only (90℃, 200 °F max.)

- Water absorption: 0,2-0,5 %;

- Can be used as food storage in the refrigerator.

Can you create it like in the picture

I sculpt and decorate all my products by hand, so it is impossible, but I try to repeat the patterns as in the picture.