I bought the 3-piece Picasso set from ManyaMade as a gift for my son and his future wife. I wanted something unique to mark the occasion. After an agonisingly protracted voyage the set arrived. Two pieces were OK, but the bowl had a fatal crack in it. Oh no! I was running out of time for the wedding. I sent photos to the seller as proof of the injury and very quickly Manya took responsibility and sent another bowl, with no ifs or buts. It arrived today in perfect condition -- HUGE relief. So what can I say, great after-sales service, communication, and integrity from ManyaMade. BTW, the bowls are completely different, as proof of their one-off handmade origins; that said, the online pics are an accurate guide. (Now, if only the special wedding wrapping paper I ordered on Etsy to wrap the ceramics would arrive too ... gee-up!)